Term and Conditions

Thank you for choosing Premier Kites Store for your kite-flying adventures. These Terms and Conditions govern your use of our website and services. By accessing our site and making purchases, you agree to these terms.

1. User Responsibilities

Account Information

• Provide accurate and complete information when creating an account
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized account activity

Website Usage

• Use our website for lawful purposes only
• Do not attempt to disrupt or interfere with website functionality
• Respect intellectual property rights and do not copy content without permission

2. Products and Services

Product Descriptions

We offer a wide range of kites from our beginner-friendly 6.5-foot deltas to professional-grade 56-inch models. Product descriptions, images, and specifications are provided to the best of our knowledge, but minor variations may occur.

Product Availability

• All products are subject to availability
• We reserve the right to limit quantities and discontinue products
• Backordered items will be communicated promptly

Specialized Products

Certain kite models, including custom or personalized kites from our Accent and Accent Seasons collections, may have specific usage requirements and limited return options.

3. Orders and Payment

Order Processing

• Orders are processed within 1-2 business days after payment confirmation
• Order confirmation does not guarantee product availability
• We reserve the right to cancel orders for any reason

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Pricing and Taxes

• All prices are in US Dollars unless otherwise specified
• Customers are responsible for any customs duties, taxes, or fees imposed by their country
• We reserve the right to adjust prices due to market conditions

4. Shipping and Delivery

Shipping Methods

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
• Free Shipping: Available for orders over $50 via EMS (15-25 business days after shipment)

Delivery Areas

We ship globally with exceptions for some Asian countries and remote locations where shipping may not be available. Delivery times are estimates and may vary based on destination.

Shipping Responsibilities

• Provide accurate shipping address information
• Inspect packages upon delivery for visible damage
• Report shipping issues within 48 hours of delivery

5. Returns and Exchanges

Return Timeframe

We accept returns and exchanges within 15 days from the date you receive your order.

Return Conditions

We accept returns/exchanges for:

• Products that arrive damaged or defective
• Wrong item shipped
• Items in original condition with all tags and packaging
• Products that have not been used or flown

Non-Returnable Items

• Custom or personalized kites (unless damaged or defective)
• Opened safety equipment or accessories
• Kites showing signs of use, wear, or that have been flown

Return Process

1. Contact our support team within 15 days of receipt
2. Receive return authorization and instructions
3. Package item securely in original packaging
4. Ship to our return address

6. Intellectual Property

Website Content

All content on our website, including text, graphics, logos, images, and product descriptions, is the property of Premier Kites Store and protected by intellectual property laws.

Usage Restrictions

• Do not copy, reproduce, or distribute website content without permission
• Commercial use of our content is strictly prohibited
• User-generated content must not infringe on third-party rights

7. Liability Limitations

Product Usage

Kite flying involves inherent risks. Users are responsible for:

• Following all safety guidelines and local regulations
• Using kites in appropriate weather conditions
• Supervising children during kite flying activities
• Choosing appropriate flying locations away from power lines and airports

Company Liability

Premier Kites Store shall not be liable for:

• Indirect, incidental, or consequential damages
• Improper use or modification of products
• Weather-related incidents or flying accidents
• Delays beyond our reasonable control

Maximum Liability

Our maximum liability to you for any claim shall not exceed the purchase price of the product in question.

8. Privacy and Data Protection

We respect your privacy and handle personal information in accordance with our Privacy Policy. We collect only necessary information to process your orders and improve your shopping experience.

9. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Continued use of our services constitutes acceptance of modified terms.

Thank you for choosing Premier Kites Store. Every breeze deserves a masterpiece, and we’re committed to making your kite-flying journey exceptional.