Privacy Policy

1. Information We Collect

To help your kite-flying dreams take flight, we collect the following information:

• Personal Information: Name, email address, shipping address, and phone number when you place an order
• Payment Information: Credit/debit card details (processed securely through our payment partners) or PayPal account information
• Technical Data: IP address, browser type, device information, and browsing behavior on our site
• Communication Records: Correspondence when you contact our support team
• Preference Data: Your kite interests (from 12-inch deltas to 56-inch Flo-Tail models) and purchase history

2. How We Use Your Information

We use your information to create a seamless kite-shopping experience:

• Process your orders and deliver kites worldwide (except select Asian and remote areas)
• Provide customer support for your kite-flying adventures
• Send order confirmations and shipping updates
• Improve our website and product offerings
• Prevent fraud and ensure transaction security
• Send promotional materials (only with your consent)

3. Data Sharing and Disclosure

We treat your data as carefully as we handle our delicate kites:

• Payment Processors: We share necessary information with Visa, MasterCard, JCB, and PayPal to complete your transactions
• Shipping Partners: We provide address details to delivery services to get your kites to you
• Legal Requirements: We may disclose information when required by law or to protect our rights
• Business Transfers: In case of merger or acquisition, customer information may be transferred
• We never sell your personal information to third parties

4. Data Storage and Security

Your security is our priority, just as the quality of our kites is:

• Data is stored on secure servers with industry-standard encryption
• Payment information is encrypted from entry until transaction completion
• We never store full payment details on our servers
• Regular security assessments ensure ongoing protection
• Data is retained only as long as necessary for business purposes or as required by law

5. Your Rights and Choices

You have control over your information:

• Access: Request a copy of your personal data
• Correction: Update inaccurate information
• Deletion: Request removal of your personal data
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Receive your data in a readable format
• Contact us at any time to exercise these rights

6. Cookies and Tracking Technologies

Like the strings that guide our kites, cookies help navigate your experience:

• Essential Cookies: Required for site functionality and secure checkout
• Analytical Cookies: Help us understand how customers interact with our site
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used with consent to show relevant kite offers
• You can manage cookie preferences through your browser settings

7. International Data Transfers

As we serve kite enthusiasts globally (with exceptions for select Asian and remote areas), your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers.

8. Children’s Privacy

While our kites bring joy to children worldwide, our website is not directed at children under 13. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this policy as our kite collection grows and evolves. Significant changes will be communicated through our website or directly to customers.

10. Contact Us

Thank you for trusting Premier Kites Store with your kite-flying adventures and your personal information. We’re committed to protecting both with the same care and excellence we put into every kite we offer.

© Premier Kites Store. Every breeze deserves a masterpiece – and every customer deserves privacy respect.