FAQ

We specialize in a wide range of delta kites in various sizes, including:

• Small to medium sizes: 12-inch to 30-inch options
• Large deltas: 6.5-foot to 56-inch models
• Specialty kites: Box deltas, Flo-Tail deltas, and Diamonds
• Seasonal and accent pieces for decorative purposes

Our products are designed for everyone from beginners to experienced kite flyers.

Absolutely! We offer kites for all skill levels. Our smaller deltas (12-inch to 30-inch) are perfect for beginners, while our larger models (45-inch to 56-inch) provide more challenge for experienced flyers. Each product description includes recommended skill levels.

We use high-quality, durable materials designed to withstand various wind conditions while maintaining excellent flight performance. Our kites combine engineering excellence with accessible innovation.

We ship globally! However, due to logistical constraints, we’re currently unable to deliver to select remote areas and parts of Asia. If you’re unsure about your location, please contact us at [email protected] for clarification.

We provide two reliable shipping methods:

• Standard Shipping ($12.95): Via DHL or FedEx, delivered within 10-15 days after dispatch
• Free Shipping: For orders over $50, via EMS, delivered within 15-25 days after dispatch

Here’s our typical timeline:

• Order Processing: 1-2 business days
• Standard Shipping: 10-15 days after dispatch
• Free Shipping: 15-25 days after dispatch

Please note that factors like customs clearance or weather conditions may occasionally cause delays.

Yes! Once your order is dispatched, you’ll receive a tracking notification so you can follow its journey to your doorstep.

We accept:

• Visa
• MasterCard
• JCB
• PayPal

Our secure checkout ensures your information is protected.

Absolutely! We use industry-standard encryption and security measures to protect your payment information. You can shop with confidence knowing your data is safe.

While creating an account makes future orders faster, it’s not required. You can check out as a guest if you prefer.

We stand by our products! If something isn’t quite right, you have 15 days from the date of receipt to initiate a return. Whether it’s a 56-inch Flo-Tail Delta that didn’t meet your expectations or a WhirliGig spinner that needs adjustment, we’ll work with you to make it right.

Please visit our Returns Policy page or contact our support team at [email protected]. We’ll guide you through the process and ensure your satisfaction.

All our products are covered by our return policy, provided they’re returned in original condition within the 15-day window. Custom or personalized items may have different requirements.

We’re based in Montgomery, Alabama, at 4940 Fuller Road, Montgomery, AL 36110. From our headquarters, we serve kite enthusiasts and garden decor lovers worldwide.

We combine engineering excellence with accessible innovation. As a trusted destination for kite flyers and families worldwide, we’re passionate about bringing movement and joy to your outdoor spaces. Every breeze deserves a masterpiece!