Delivery Information
At Premier Kites Store, we understand that the excitement of receiving your wind-powered treasures is part of the joy. That’s why we’ve streamlined our delivery process to ensure your kites, spinners, and decorative pieces reach you efficiently, no matter where you are in the world. Our commitment to quality doesn’t end with our products—it extends to every step of your shopping experience, including delivery.
Shipping Options
We offer two reliable shipping methods to suit your needs, whether you’re eager to get flying or looking for a cost-effective solution:
- Standard Shipping: For just $12.95, we use trusted carriers like DHL or FedEx to deliver your order within 10-15 days after dispatch. This option is perfect if you’re planning an upcoming outdoor event or can’t wait to see your garden come alive with motion.
- Free Shipping: For orders over $50, we provide complimentary shipping via EMS. Your items will arrive within 15-25 days after dispatch, making it an excellent choice for budget-conscious enthusiasts who want to enjoy our products without extra costs.
Please note that we ship globally, but due to logistical constraints, we are unable to deliver to select remote areas and parts of Asia. If you’re unsure about your location, feel free to contact us for clarification.
Order Processing and Timing
We know you’re excited to unleash the wind’s magic, so we work quickly to prepare your order. Our team processes all orders within 1-2 business days. Once your order is on its way, you’ll receive a tracking notification so you can follow its journey to your doorstep. Here’s a breakdown of the timeline:
- Order Processing: 1-2 days
- Standard Shipping (DHL/FedEx): 10-15 days after dispatch
- Free Shipping (EMS): 15-25 days after dispatch
Factors like customs clearance or weather conditions may occasionally cause delays, but we’re here to help if any issues arise. Your satisfaction is our priority, and we strive to make the delivery process as smooth as the breeze that lifts our kites.
Payment Methods
To make your shopping experience seamless, we accept a variety of payment options, including Visa, MasterCard, JCB, and PayPal. Our secure checkout ensures your information is protected, so you can focus on the fun ahead.
Returns and Exchanges
We stand by the quality of our products, but if something isn’t quite right, you have 15 days from the date of receipt to initiate a return. Whether it’s a 56-inch Flo-Tail Delta that didn’t meet your expectations or a WhirliGig spinner that needs adjustment, we’ll work with you to make it right. For details on how to proceed, please visit our Returns Policy page or contact our support team.
Why Choose Premier Kites Store for Delivery?
As a trusted destination for kite flyers, garden decor lovers, and families worldwide, we combine engineering excellence with accessible innovation in every aspect of our service. From our headquarters in Montgomery, Alabama, we’ve built a reputation for reliable global shipping, competitive value, and a passion for bringing movement to your outdoor spaces. Join our community of wind enthusiasts and experience the joy of timely, secure delivery—because every breeze deserves a masterpiece.
If you have any questions about delivery, shipping times, or your order status, don’t hesitate to reach out. We’re here to ensure your wind-powered adventure starts without a hitch!